Help Center

Help Center

  • We accept secure payments from customers via Credit Cards, Debit Cards & PayPal.
  • The accepted methods of payment can be found at the bottom of each page.
  • Most items ship free from warehouses within the USA.
  • For items that have a shipping cost, the full price will be displayed at checkout. 
  • Shipping time might vary depending on location, shipment method and other factors.
  • Information can be found at the bottom of each product description if it ships for free.
  • Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:
  • If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
  • Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
  • For returns, please email itemsfromthegoat@gmail.com with the subject 'Returns' and include your order number, name and the reason for the return.
  • Please note that customers are responsible for shipping costs of returned items.
  • When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
  • If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method for the goods - we will ship your package soon after the order is processed.Our support team is always happy to guide you at any step!

There is a promotional program called "Free Apparel". It's where customers can receive free apparel for completing a few conditions. For more information on "Free Apparel" send an email to itemsfromthegoat@gmail.com with the words "Free Apparel" in the Subject line.